Terms & Conditions

1. General

The letting of any property at Lower Coombe Royal ("the Property") for any period ("the Tenancy") shall be between Lower Coombe Royal ("the Owner") and the person(s) named on the booking form ("the Tenant(s)") such expression to include any other person occupying the Property with the Tenant(s).

2. Rent

Rents shown are per week (or per Short Break, where applicable). All bookings are to be made directly with the Owner. Short breaks of 5 or 6 nights will charged at the same rent as 7 nights. There is a charge per dog of £50 per week or £10 per night for a short break.

Should you decide on arrival that the accommodation is not suitable, we reserve the right to assess the situation and refund you accordingly. This does not mean you will receive a full refund as we will have invested a considerable amount of time in preparing the property.

3. Deposits and balance settlement

For bookings made more than 2 months before arrival a deposit of one third of the total rent. For bookings made less than 2 months before arrival the full rent is payable on booking (together with appropriate cancellation scheme premium).

The balance of rent must be paid at least 2 months before arrival, without further demand. The acknowledgement of the balance payment will detail arrangements for access to the property. If any payments remain due after 3 days we will request payment by BACS or bank transfer.

Where a discount price applies based on the number of people staying, if further guests come to stay for one night or more then a further charge will be made. In addition, if an extra cot is required above the number the property sleeps, a supplement of £50 will be applied.

4. Cautionary Deposit

A security deposit of £150 per property is required and £200 for the Royal House. This will be refunded in full after inspection of the property following the departure of the Tenants, subject to the state of the property and its contents being satisfactory. Should the cottage take longer to clean than the allocated time, or breakages or damages to the property have occurred, we will deduct the cost from the deposit. The Tenant is responsible to take all reasonable care of the property and is expected to leave the property clean and tidy and in the same condition as found. Deductions from the deposit to be returned shall be made for postage and administration costs if any items are left behind (see point 12). Deposits will be refunded by a bank transfer within ten working days of departure.

5. Insurance against cancellation

Lower Coombe Royal's Insurance does not cover holiday cancellation. Therefore, monies cannot be reimbursed in the event of a cancellation. Accordingly, we advise you to take out Holiday Cancellation cover.

6. Commitment

Once confirmation of booking has been issued by Lower Coombe Royal, the Tenant is liable for the total rent.

7. Cancellation

When booking arrangements have been confirmed the Tenant is then liable for the full cost of the holiday. Any cancellation thereafter must be made in writing to Lower Coombe Royal with the appropriate accompanying documentation. If the holiday is not covered under any Cancellation Protection Scheme the dates will be made available and if re-let the tenant will receive the full amount paid less a £100 administration charge.

8. Occupation and vacation of properties

The properties are available for occupation from 4.00pm on the day of arrival and must be vacated by 10.00am on the day of departure. We can accommodate luggage being left with our on-site manager with prior arrangement on day of arrival.

9. Provisions

All bed linen, bath/hand towels and tea-towels are provided. Tenants need to bring their own towels for beach use. There is a charge for the Aga to be turned on in the Royal House and for a additional basket of logs applicable in Royal House and Garden Rooms (complimentary basket left on arrival).

10. Unavailability

If the property shall be made unavailable for whatever reason or burnt down or rendered uninhabitable by fire or any other cause before the commencement of the Tenancy, the Tenancy shall be cancelled and the rent paid shall be refunded. The Tenant however, shall not be entitled to any further damages.

11. Tenants obligations

  • To pay for any losses or damages to the property, caused by the Tenant or a member of their party (reasonable wear and tear excluded)
  • To take excellent care of the property and leave it in an immaculate condition at the end of the tenancy. A cleaning service can be provided during the tenancy if requested in advance
  • To permit the Owners reasonable access to the property
  • Not to part with possession of the property, or share it, except with members of the party shown on the Booking Form
  • Not to sell or transfer the booking to another party without the Owners' agreement
  • Not to exceed the total number of people stipulated in the property description
  • A cot may only be occupied by a child aged 24 months or less
  • Not to cause an annoyance or become a nuisance to occupants of adjoining premises
  • Not to smoke in any of the properties
  • Not to bring any pets without prior agreement
  • To inform of any visitors with names and dates. We reserve the right to refuse if the additional persons were to impact on our other guests staying at the time.

12. Tenant belongings

The personal belongings of the Tenant are the complete responsibility of the Tenant and no liability can be accepted for any loss or damage. Any articles left by the Tenant can be forwarded on receipt of a minimum handling fee of £10 plus the postage charge.

13. Occupancy

Properties are equipped and offered for the number of persons stated in the brochure (including infants under 2 years using a cot rather than a bed) and parties in excess of these numbers are not permitted under any circumstances. It may be possible to provide an extra cot yet this is at our discretion and a surcharge will apply. The requisite number of beds will be made to meet the number of people shown on the booking form (complies with our sustainability policy). If you require any extra beds to be made there is an extra charge of £20.

14. Termination

Lower Coombe Royal reserves the right to terminate the Tenancy immediately if any of the above conditions are not observed. Within the limitations imposed by this web-site, Lower Coombe Royal believes that the properties are fairly described. However, some changes do happen during the year and Lower Coombe Royal will make every effort to pass on any relevant information to prospective tenants. Should any further information be required on a particular property, it is always possible to speak to one of the owners.

15. Discretion

Bookings accepted at the discretion of the owner.

16. Validity Clause

If any term or provision in these Booking Conditions shall in whole or in part be held to any extent to be illegal or unenforceable under any enactment or rule of law that term or provision or part shall to that extent be deemed not to form part of this Agreement and the enforceability of the remainder of this agreement shall not be affected.